Presented by Ann Pohlers, Senior Project Manager Professional Services, Personify

You’ve conducted your experiments. You’ve presented your theories to the board. You’ve secured funding. It’s time to build and implement your new online community!

But before you start, there are a few essential questions every team should ask themselves before they start the onboarding process. In this session, Ann Pohlers, Senior Project Manager of Professional Services, dives into a few questions to work through as you build your community including:

  • What is your team’s definition of success and “member engagement”?
  • If you’re using a new community platform, what were the pain points from the last platform?
  • What did you and your team love about the community demo you saw during the sales process?