A new member’s first weeks represent a critical time for your organization to drive engagement, demonstrate value and gain buy-in for your mission. Onboarding is your best chance to personalize your association to your new members and connect with them – from day one.

Done right, member onboarding is the first step in a long journey for members, one where they continue to connect with your organization and with each other to create lasting, meaningful relationships. It’s critical to take the time to make a good first impression, ensure they’re informed, share your impact and keep them involved.